Refund policy

Payments, Cancellations & Refunds Policy: 6-May-2024

Thank you for choosing UtsavHaat.com, a service provided by Boldwings Services LLP. We value your satisfaction and aim to provide transparent policies for your convenience.

All content, including text, images, graphics, and logos, on UtsavHaat.com is the intellectual property of Boldwings Services LLP. Unauthorized use, reproduction, or distribution of this content without prior written consent is strictly prohibited and may result in legal action.

Payments & Sensitive Information:

We prioritize security by using state-of-the-art payment gateways like PayTM, Razorpay, etc., for all online transactions. Your payment details, such as card numbers and UPI details, are not stored on our servers for added safety.

Reschedule Policy:

Plans can change, and we understand. You can reschedule your service appointments by contacting our customer support team via email, phone, or our online platform. Please make reschedule requests at least 24-48 hours (depending on the service) in advance to ensure smooth adjustments.

Availability and Time Slots:

Rescheduled appointments are subject to availability. Our team will work with you to find a suitable alternative based on your preferences and our availability.

Reschedule Fees:

Rescheduling before 48 hours of the original appointment is free. Any applicable fees will be communicated beforehand.

Fair Usage Policy:

Please use the reschedule option responsibly. Repeated misuse may result in additional fees or limitations on future rescheduling.

Order Cancellations & Refunds:

Each product/service has its cancellation and refund policies stated on the respective page. Please review before purchasing.

Returning of Goods:

Due to the nature of our products/services, returns are generally not accepted. For concerns, contact us at contact@utsavhaat.com, and we'll assist as per our policies.

Communication and Confirmation:

We maintain open communication throughout the process and confirm new appointment details promptly via email or WhatsApp.

Exceptions:

In exceptional cases like unforeseen circumstances, we may waive reschedule fees at our discretion.

For all queries: By email: contact@utsavhaat.com By WhatsApp: +919219501050

Enjoy Celebrations!