Privacy Policy
UtsavHaat by Boldwings Services LLP
Your privacy is important to us. This Privacy Policy explains how UtsavHaat by Boldwings Services LLP collects, uses, discloses, and safeguards your information when you use our services and mobile application. By using UtsavHaat, you agree to the terms of this Privacy Policy.
1. Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, and address when you register an account, book a service, or contact us for support.
- Payment Information: When you make a booking, we collect payment details such as credit/debit card information and billing address. Payment processing is handled by secure third-party providers.
- Usage Data: We collect information about your interactions with our app, including the services you book, the pages you view, and the actions you take.
- Device Information: We may collect information about the device you use to access our app, including the device model, operating system, and unique device identifiers.
- Location Information: With your consent, we may collect and use your device’s precise location to provide location-based services.
2. How We Use Your Information:
- To Provide Services: We use your personal information to process bookings, manage your account, and deliver the services you request.
- To Improve Our Services: We analyze usage data to improve the functionality and performance of our app and services.
- To Communicate with You: We use your contact information to send you updates, promotional offers, and respond to your inquiries.
- To Ensure Security: We use information to detect and prevent fraud, abuse, and other harmful activities.
3. Sharing Your Information:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Your Privacy Rights:
- Access and Update: You can access and update your personal information through your account settings in the app.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.
- Delete Account: You can request the deletion of your account by contacting our customer support team.
5. Data Security:
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
6. Children’s Privacy:
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app and website. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@utsavhaat.com
- Address: HIG-133, Madhavpuram, IIT Society, Kalyanpur, Kanpur 208017
- Mobile: 9219501050
Thank you for using UtsavHaat by Boldwings Services LLP. We are committed to protecting your privacy and providing a safe and secure experience.
